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Find out what Dr.Web products and security components come with your license; learn whether your license includes technical support services (?), and get the contact information for your license supplier. License information is also available in My Dr.Web Portal.

Your Dr.Web serial number

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I give my consent to Doctor Web (the Rights Holder of Dr.Web software) to process my personal data.

Self-support

Where can I find my Dr.Web serial number?

Did you purchase your license in the Dr.Web eStore?

Submit a request to Doctor Web's technical support service. If you made your purchase via your website account, you will find your license information in the "My purchases" service.

Did you purchase your license from a Doctor Web partner?

Please contact that company or Doctor Web's technical support service.

Self-support services

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2003 — 2022

Doctor Web is a Russian cybersecurity company focused on threat detection, prevention and response technologies.