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The difference lies in the categories of issues you can technical specialists to assist you with.
|
Technical support is included |
No technical support is included |
Questions concerning Dr.Web installation, serial number registration and the anti-virus’ operation |
Yes |
No |
Questions concerning free curing for incidents involving Trojan-encrypted data |
Yes |
No |
Detection or removal of malware |
Yes |
No |
Unlocking a mobile device which has been locked by Dr.Web anti-theft |
Yes |
No |
Questions regarding license purchase and renewal |
Yes |
Yes |
Other non-technical issues |
Yes |
Yes |
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2003 — 2023
Doctor Web is a cybersecurity company focused on threat detection, prevention and response technologies